After being cold called from so many different firms over the years.. countless times trying to sucker me in for numerous different reasons, I have decided to do the public a service and make my own blog. I will dissect all these companies 1 by 1 in the event to eventually let the world know who are scammers and who are legitimate companies actually here to help us…

Archive for the ‘Cold Calling Companies’ Category

ABC Mediation, or Anthony Bains Cohen?

A new mediation company has been brought to our attention over the past few days called ABC Mediation.

ABC Mediation is cold calling, and it seems (for the moment) that they are targeting DWVC members especially. The story they tell is that the directors of DWVC are to appear in the Mercantile Court of Malaga on the 23rd of May and the victims of this company can place a claim.

ABC Mediation is based in London. Their address Suite 1097, Kemp House, 152 – 160 City Road, London, ECIV 2NX, and contact details are Telephone: 0203 627 4664, Fax: 0203 627 4767 and Email: info@a-b-c-mediation.com

That is exactly the same address and phone numbers as the one for Bains Cohen, a dubious lawyers office who also started cold calling recently with the same story.

The website for ABC Mediation http://www.a-b-c-mediation.com was registered on the 3rd of May 2012.

ABC Mediation charges £378 upfront to cover all costs, on the understanding that the full amount will be recovered from the defendants. Since when does a lawyer guarantee he will win the case?

Apart from the £378 ABC Mediation also invoices a 15% of the agreed settlement if the claim is successful.

All this is explained in the documents they send to the consumer after the initial cold call, including the bank details of Anthony Bains Cohen for the transfer of the fee!

Do we need to say more? We have a dubious lawyers office / Mediation Service who changes name and websites in a timeframe of 1 month, cold calls timeshare consumers and talk about a court case nobody knows off, asks for an upfront fee to be paid by bank transfer and ..it just doesn’t sound right!

Have you been called by Bains Cohen or ABC Mediation from London?

Please let us know: yourtimeshare@hush.com

Kelly Consultants

Another cold caller for our lists: Kelly Consultants from Ireland. They have started their campaign not so long ago and are keen to offer their help with a reclaim.

No explanation on how they obtained the details from the timeshare consumer of course!

Kelly Consultants is actually a UK Companies House registered entity and the registration number is NI055159

Their address Drummore Road, Kilkeel, Co Down, BT34 4LU, Ireland

Contact number 003453 14428617

The person calling Kelly Consultants is Ann Connor, who explains that they are duly registered as a tax consultancy and is very insisting on the fact that the consumer can verify that they are a “Bona Fide” company. The consumer can do this by calling another number and speak to a so called “Legal Advisor”. The name of this legal advisor is Lucy Alexander and the number to call 03300010329

After calling the legal consultant, Kelly Consultants calls back the consumer and continues the previous story about the reclaim and the fact that they have recovered money from the Spanish Government to be paid out to the victims of the scam.

For them to process the claim the consumer has to purchase £500 worth of UKASH Vouchers, give them part of the numbers but hold on to the vouchers until they have completed the claim.

Oops, that sounds familiar and rather worrying!

Did we not see this story already on this blog? Indeed we did!

There are two more companies that actually use or used the same method to convince consumers that they would recover money for them through a claim.

Asset Accounting Services Ltd
Financial Associates Ltd

We appreciate the fact that Kelly Consultants is registered as a company, but the fact that they cold call a timeshare consumer, have his personal details and membership details, claims to recover money from a claim nobody knew about and ask for UKASH vouchers to be purchased..Well it sounds very worrying!

Have you been called by Kelly Consultants from 00345314428617 ?

Please let us know: yourtimeshare@hush.com

Club Class Prestige

There seems to be a lot of activity lately in Tenerife and we have received numerous inquiries about Club Class Prestige, the ultimate upgrade product from Club Class Services (Sarl) in Tenerife.

It all seems so easy, a Club Class Member who hasn’t been on holidays for a while, or maybe hasn’t even tried the package before, is offered a promotional week in Tenerife. The prices seem right, the weather promises to be good and transfers from and to Resort / Hotel are arranged. Why would you say no?

There is a welcome meeting to attend, but some information about excursions and local attractions comes always in handy. And it will only take about an hour and a half, so not bad.

The reality is unfortunately very different! As per the description of a consumer:

“He then spent the next 3 ½ hours explaining how Club Class Concierge had let its membership down and how a new membership called Club Class Prestige would give us all we should have received with Club Class Concierge…”

Once they have the customer all dizzy with explanations on discounts and price quotes of possible future holidays they could book, the real hard sell comes on the table. The price of this package is £8000! This can be paid all at once or Club Class can apply for a loan. Whatever payment you chose, something has to be paid on the day as they take a direct deposit.

To make it all more attractive a Cash Rebate Certificate from a company called Cash Rebate Ltd is thrown into the deal, payable after 36 or 59 months, depending on the payment method you chose for the package. This Cash Rebate Certificate supposedly worth thousands of Pounds is just another name for all the other Cash Back Schemes Club Class gave out in the past. For those who don’t know what happens really with a Cash Back please read our blog.

Once the consumer has signed and paid the deposit he is taken back to the resort / hotel. The next day a representative goes around to re-assure and reply to all doubts and questions.. In reality no questions are clearly answered, and those consumers who have doubts are getting even more worried at this stage, but of course the credit card payment went through.

This payment shows as charged by a company called Imagen Sinergica SL and the administrator of this company is Benjamin Moreno Rodriguez.

Those who express their intention to cancel the agreement are surprised with the fact that Club Class Services does not allow a cancellation. They claim Club Class Prestige is a 1 year holiday product and there is therefore no right of cooling off! This is not made clear at the presentation and we even have testimonials of consumers who were explained a “lifetime membership”. But Club Class Services are willing though to change the membership in a reduced package which coincidentally costs the same amount as the consumer has paid for a deposit. Bottom line is: They do NOT want to give your money back!

Reading through the testimonials we receive from consumers who were duped this way on their holidays in Tenerife, the same names seem to keep popping up. Andy Dixon and Joanne Allens.

These names were also connected to other Club Class Marketers in the past such as TFS Concierge, CDS Concierge or Great British Marketing – GBM.

So if these companies are known by the Tenerife Authorities of having duped consumers out of their money, how comes nothing has been done so far about the dubious practices of Club Class Services or Club Class Services Sarl as they were called up till recently?

What are they waiting for? For tourist to never go back to Tenerife as this remind them of having lost a large amount of money on a dubious holiday club? A memory of a holiday that gave them numerous sleepless nights after getting back home? How long does this need to go on before something is done about it?

Maybe the authorities are waiting for the Newspapers in the UK to publish an article about this negative image of Tenerife, or maybe for a program such as Watchdog to touch the issue?

What are they waiting for? Or do they really think this does not have any negative effect on the tourism industry of the island? If people stay away, all businesses will suffer not only Club Class who will move on and open somewhere else under a slightly different name!

Have you booked through Club Class Concierge or Premiere Travel to go to Tenerife? Or have you been there already and purchased a Club Class Prestige Membership?

Please let us know!

yourtimeshare@hush.com

Asociados de Hacienda, Málaga

We don’t use a lot the word fraudulent but in this case we have no problem to put it as clear as it is, Asociados de Hacienda is a fraudulent cold caller!

This company which supposedly is based in Calle Puerto 9 – 12, 29601 Malaga, Spain, cold calls timeshare consumers to notify them of the sale of their timeshare and the fact they need to pay an 8% tax over the sales price.

Explanation is once again the “famous” NIE number, the Tax Registration number which they claim is necessary for this transaction.

Asociados de Hacienda even spent time on elaborating a website where they display logos of the Spanish Tax Office and pretend to be genuine lawyers dealing with real estate sales and tax declarations.

The website http://www.asociadosdehacienda.com was registered on the 29th of March 2012 and lacks all information required for a website.

As contact number they have a Spanish mobile +34 602 155 609

The timeshare owners, who informed us about this scam, did luckily their research and realized that the supposed Tax payment form 214 that was sent to them has not been in use for over 3 years now. Neither did they find it logical that the tax payment was to be done to an individual with a British name; Paul Robert Strickland on a different address; Senorio De Aloha, Avda Manolete, 29660 Nueva, Andalucia, Malaga

Please be extremely cautious when companies like Asociados de Hacienda or any other claiming to be working on behalf of the Spanish Government or Tax Offices, as these companies are not for real!

DO NOT pay ever money by bank transfer, Western Union or Money Gram in names of individuals that supposedly work for Lawyers offices, notaries or other official institutions in Spain.

Have you been called by Asociados de Hacienda from 0034602155609 ? Please let us know!

You can place a comment or write to us at:

yourtimeshare@hush.com

EFTAG, Have you been invited yet?

The European Fair Trade Advisory Group or better known as EFTAG has started a cold call campaign with invitation to their UK meetings this summer.

They are coming over to Bristol Somerset UK on the 8th, 9th and 10th of June and will be holding meetings in a hotel where the consumer supposedly will speak to a Notary about their timeshare and a class action against the different timeshare companies.

So after inviting people over to the Costa del Sol, to their Benalmadena office for 3 days, it is now the turn for those who couldn’t travel and EFTAG will be visiting them.

As a timeshare owner if you are contacted by the European Fair Trade Advisory Group, before you decide whether to accept their invitation or not, you should know the following FACTS:

The European Fair Trade Advisory Group (EFTAG) openly acknowledges having as STRATEGIC PARTNER the European Class Action outfit The International Timeshare Refund Action – ITRA – as it is clearly stated in the homepage of the website of EFTAG’s sister Class Action outfit in Singapore, the Asian Fair Trade Advisory Group – http://www.ftagasia.com/welcome.html

The STRATEGIC PARTNER of the European Fair Trade Advisory Group, the International Timeshare Refund Action – ITRA – had its TV Ad in the UK banned by the UK Advertising Standards Authority in January 2011, as it was MISLEADING BY OMISSION, because “the add did not make clear that it was offering another product in addition to the opportunity to join the legal action” and “attendees were offered an alternative to a timeshare product by Club Class”. ASA did not say it clearly in the adjudication, but the other product offered as the get out strategy was the holiday club membership, Club Class Concierge.

http://www.asa.org.uk/ASA-action/Adjudications/2011/1/International-Timeshare-Refund-Action-(incorporated-in-the-Seychelles)/TF_ADJ_49567.aspx

The timeshare resale firm ETOO, the European Timeshare Owners Organisation, a FOUNDING MEMBER of ITRA, when the latter it was the International Timeshare Resale Association, before it morphed into the International Timeshare Refund Action in late 2009, had its TV Ad in the UK, banned by the UK Advertising Standards Authority in August 2008, as it was MISLEADING.

http://www.asa.org.uk/ASA-action/Adjudications/2008/8/European-Timeshare-Owners-Organisation-(Gibraltar)-Ltd/TF_ADJ_44892.aspx

As a timeshare owner you should seriously consider the above and ask yourself if you are prepared to pay another large sum of money for services offered by a company that cannot give any guarantee of these services being carried out and is connected to other companies that have had their advertisements banned and also took thousands of Pounds of their consumers and failed to deliver the services they offered!

Did you receive the invitation from EFTAG for a meeting in the UK this summer? Please let us know.

You can place a comment on this blog or write to us directly at:
yourtimeshare@hush.com

Bains Cohen from London?

This alert is a tricky one, as we have a company cold calling timeshare consumers under the name Bains Cohen, but there is also a genuine company with this name that has nothing to do with this!

Our cold caller Bains Cohen claims to be based in London and say they are going to take DWVC to court in Spain and ask the timeshare consumer to join this court case.

The timeshare consumer has to send all relevant paperwork and an upfront fee of £378

They also mention a firm in Spain on the Costa del Sol under the name of South Coast Management who eventually will be dealing with this case. But the fee requested is also to cover the costs of sending a representative over from Bains Cohen to the Mercantile Court in Spain to fight the case. If the case is won, Bains Cohen will keep a 10% of the money. (On the website it actually mentions 15%)

Bains-Cohen has their own website http://www.bains-cohen.com/ which is all focused on the fact they are a law firm specialist in Holiday Ownerships. This website was registered on the 3rd of April 2012

There is no UK Companies House registration number on the web, neither any other details which as stipulated by law for a website.

Their office address is Suite 1097, Kemp House, 152 – 160 City Road, London, ECIV 2NX and contact details: info@bains-cohen.com, Telephone 0203 627 4664, Fax 0203 627 4767 and a telephone number that actually appears on the screen when they call 01409 174 919

Please note that the real law firm Bains Cohen has a website http://www.bainscohen.com and is also based in London. So obviously the “fake” ones are trying to confuse the consumer and make them believe they are dealing with a genuine law firm.

Please do NOT let them fool you!

We have been informed that the real Bains Cohen are made aware by worried consumers that someone is using them as a front for their activities and will be working to defend themselves and catch the others.

Have you been called by Bains-Cohen for a court case against DWVC in Spain? Please let us know!

You can place a comment on the blog or send us a direct email to:
yourtimeshare@hush.com

Favila Arenas

A Spanish company under the name Favila Arenas is cold calling consumers pretending to be the liquidators of Reclaim.

They inform the consumer that he needs to fill in a form and then they will assess how much money they will receive back. Money set aside by the Spanish government.

Once the consumer fills in the form that is send over by email, they are informed that a certain amount has been awarded. The amounts are actually too good to be true and will be transferred over to the consumers in a time period of 10 days.

After waiting the 10 days the consumer does not see any movement and neither does the long awaited cheque arrive.

A quick call to Favila Arenas clarifies what has happened. Favila Arenas kindly explains that as the consumer has not declared his “investment” with the Tax Office in Spain, the Government has blocked the money.

That’s bad luck! But thanks god we have Favila Arenas to help out! They send a long winded 2 page document by email explaining how to solve this situation. From all the options they give such as travelling to Spain and request a Tax Identification Number and numerous trips to pick up this paperwork, of course taking on the services from Favila Arenas is the most confortable option and cheapest! Shame none of it is true!

Favila Arenas does not have a website. Their contact details as appear on their letter headed documents are: Telephone 0034 800 80 89 41 and Fax 0034 956 92 19 40 Email address; favela_arenas@spainmail.com

Their office is based in Avenida Alcalde Manuel de la Pinta 18 – 24, Cadiz 11011, Spain

Upon checking the Spanish companies house there is no such company registered. Neither is there any liquidator appointed for Reclaim, no money is held in Spanish accounts to be paid out to the victims and the Spanish Government would certainly not appoint a dubious company for their official dealings!

Have you been cold called by Favila Arenas with telephone number 0034800808941 ? Please do let us know!

You can place a comment on the blog or send us a direct email to:
yourtimeshare@hush.com

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