After being cold called from so many different firms over the years.. countless times trying to sucker me in for numerous different reasons, I have decided to do the public a service and make my own blog. I will dissect all these companies 1 by 1 in the event to eventually let the world know who are scammers and who are legitimate companies actually here to help us…

Posts tagged ‘Fraud’

Avoiding Timeshare Scams

When trying to sell your timeshare it can be a confusing time. There are several options to choose from, but many of them can take a long time and be extremely frustrating. Add to this the fact that timeshare resale scams are some of the most common business frauds as reported by the Better Business Bureau, and getting rid of your timeshare can seem nearly impossible. So what is the best way to avoid timeshare scams and successfully sell your timeshare in a timely and affordable manner.

The easiest and most effective way to avoid these scams is to arm yourself with knowledge and follow these simple steps:

Step 1: Research Your Options

You generally have four options – giving it away, giving it back to your developer, donating to a charity, or selling. Most people choose to sell, since other options are often extremely complicated and difficult. If you choose to sell, you can do this on your own or with the help of a timeshare resale company. Many choose to bring in the professionals, which presents its own list of challenges in the form of timeshare resale scams.

Step 2: Ask the Tough Questions

If you do decide to use a timeshare resale company, be sure to ask the company plenty of questions. How long does it usually take to sell a timeshare? Who do they sell to? What is their sales process? How many other timeshare owners have they helped? What happens if they can’t sell your timeshare? Asking these and other relevant questions will allow you to get a feel for the company and feel out whether or not they are a timeshare scam.

Step 3: Be Assertive

Many of these companies use high pressure tactics to get customers to agree to commit to their services. No matter how much they hassle you, it is important to stand your ground until your are absolutely positive this is the company you want to work with. If they begin to harass you, it is probably time to tell them that you won’t be working with them and move on.

Step 4: Get It In Writing

Whatever they tell you, make sure you get their answers as well as the terms of their agreement in writing before you make any commitment. Read it over and address any concerns you have before you sign anything. This will allow you to cover yourself in the event that they turn out to be a timeshare resale scam.

Step 5: Never Pay Upfront Fees

Charging upfront fees is how these timeshare scams make money. They require their customers to pay them upfront, and these fees can range from a few hundred pounds to several thousand. When they are unable to sell your timeshare they often are able to keep the money through contractual loopholes or by outright stealing the money and disappearing. They will make it seem like these fees are a normal part of the industry, but this is not true. There are timeshare resale companies that do not charge upfront fees and guarantee your satisfaction before you pay them anything. Upfront fees are now illegal in the United Kingdom.

By following these simple steps and relying on trusted resources you can protect yourself from timeshare resale scams and successfully get rid of your timeshare once and for all!

For more info please email us or place a comment on our blog: yourtimeshare@hush.com

Resort Properties under investigation

We have just receviewed formal notification that the State Prosecutor in Tenerife has ordered a FULL BLOWN CRIMINAL INVESTIGATION against Resort Properties and 21 of their employees.

On the 11th April an official notification from court No. 3 in Tenerife was published stating that on the 22 December 2011 the State Prosecutor ordered the police to perform a full investigation.

As part of the investigation I was delighted to see that the list of indicted people included MARK CUSHWAY CEO of Resort Properties.

So, MR ALBERTO GARCIA, head of enforcement of the RDO what do you have to say about this?

Will you STILL chose to IGNORE the statements of over 250 people?

Will you STILL chose to COVER UP a fraud currently standing at 375 MILLION EUROS?

HOW much do you get paid by Resort Properties to turn a blind eye?

Is it REALLY enough to EASE your conscience?

And to the RDO, what do you have to say?

Will you STILL ignore the fact that one of your BIGGEST members, indeed one of your LEADING spokespeople for the RDO and the timeshare industry, MR MARK CUSHWAY has being indicted for his involvement in a MULTI MILLION EURO FRAUD?

Really, WHAT MORE NEEDS TO HAPPEN? HOW MUCH MORE PROOF DO YOU NEED?

Maybe when ALBERTO GARCIA and the RDO are also indicted because of their involvement in this SCAM my questions will be answered……….

Check out the original artical on http://www.mindtimesharetruth.com/

ABC Mediation, or Anthony Bains Cohen?

A new mediation company has been brought to our attention over the past few days called ABC Mediation.

ABC Mediation is cold calling, and it seems (for the moment) that they are targeting DWVC members especially. The story they tell is that the directors of DWVC are to appear in the Mercantile Court of Malaga on the 23rd of May and the victims of this company can place a claim.

ABC Mediation is based in London. Their address Suite 1097, Kemp House, 152 – 160 City Road, London, ECIV 2NX, and contact details are Telephone: 0203 627 4664, Fax: 0203 627 4767 and Email: info@a-b-c-mediation.com

That is exactly the same address and phone numbers as the one for Bains Cohen, a dubious lawyers office who also started cold calling recently with the same story.

The website for ABC Mediation http://www.a-b-c-mediation.com was registered on the 3rd of May 2012.

ABC Mediation charges £378 upfront to cover all costs, on the understanding that the full amount will be recovered from the defendants. Since when does a lawyer guarantee he will win the case?

Apart from the £378 ABC Mediation also invoices a 15% of the agreed settlement if the claim is successful.

All this is explained in the documents they send to the consumer after the initial cold call, including the bank details of Anthony Bains Cohen for the transfer of the fee!

Do we need to say more? We have a dubious lawyers office / Mediation Service who changes name and websites in a timeframe of 1 month, cold calls timeshare consumers and talk about a court case nobody knows off, asks for an upfront fee to be paid by bank transfer and ..it just doesn’t sound right!

Have you been called by Bains Cohen or ABC Mediation from London?

Please let us know: yourtimeshare@hush.com

Kelly Consultants

Another cold caller for our lists: Kelly Consultants from Ireland. They have started their campaign not so long ago and are keen to offer their help with a reclaim.

No explanation on how they obtained the details from the timeshare consumer of course!

Kelly Consultants is actually a UK Companies House registered entity and the registration number is NI055159

Their address Drummore Road, Kilkeel, Co Down, BT34 4LU, Ireland

Contact number 003453 14428617

The person calling Kelly Consultants is Ann Connor, who explains that they are duly registered as a tax consultancy and is very insisting on the fact that the consumer can verify that they are a “Bona Fide” company. The consumer can do this by calling another number and speak to a so called “Legal Advisor”. The name of this legal advisor is Lucy Alexander and the number to call 03300010329

After calling the legal consultant, Kelly Consultants calls back the consumer and continues the previous story about the reclaim and the fact that they have recovered money from the Spanish Government to be paid out to the victims of the scam.

For them to process the claim the consumer has to purchase £500 worth of UKASH Vouchers, give them part of the numbers but hold on to the vouchers until they have completed the claim.

Oops, that sounds familiar and rather worrying!

Did we not see this story already on this blog? Indeed we did!

There are two more companies that actually use or used the same method to convince consumers that they would recover money for them through a claim.

Asset Accounting Services Ltd
Financial Associates Ltd

We appreciate the fact that Kelly Consultants is registered as a company, but the fact that they cold call a timeshare consumer, have his personal details and membership details, claims to recover money from a claim nobody knew about and ask for UKASH vouchers to be purchased..Well it sounds very worrying!

Have you been called by Kelly Consultants from 00345314428617 ?

Please let us know: yourtimeshare@hush.com

Club Class Prestige

There seems to be a lot of activity lately in Tenerife and we have received numerous inquiries about Club Class Prestige, the ultimate upgrade product from Club Class Services (Sarl) in Tenerife.

It all seems so easy, a Club Class Member who hasn’t been on holidays for a while, or maybe hasn’t even tried the package before, is offered a promotional week in Tenerife. The prices seem right, the weather promises to be good and transfers from and to Resort / Hotel are arranged. Why would you say no?

There is a welcome meeting to attend, but some information about excursions and local attractions comes always in handy. And it will only take about an hour and a half, so not bad.

The reality is unfortunately very different! As per the description of a consumer:

“He then spent the next 3 ½ hours explaining how Club Class Concierge had let its membership down and how a new membership called Club Class Prestige would give us all we should have received with Club Class Concierge…”

Once they have the customer all dizzy with explanations on discounts and price quotes of possible future holidays they could book, the real hard sell comes on the table. The price of this package is £8000! This can be paid all at once or Club Class can apply for a loan. Whatever payment you chose, something has to be paid on the day as they take a direct deposit.

To make it all more attractive a Cash Rebate Certificate from a company called Cash Rebate Ltd is thrown into the deal, payable after 36 or 59 months, depending on the payment method you chose for the package. This Cash Rebate Certificate supposedly worth thousands of Pounds is just another name for all the other Cash Back Schemes Club Class gave out in the past. For those who don’t know what happens really with a Cash Back please read our blog.

Once the consumer has signed and paid the deposit he is taken back to the resort / hotel. The next day a representative goes around to re-assure and reply to all doubts and questions.. In reality no questions are clearly answered, and those consumers who have doubts are getting even more worried at this stage, but of course the credit card payment went through.

This payment shows as charged by a company called Imagen Sinergica SL and the administrator of this company is Benjamin Moreno Rodriguez.

Those who express their intention to cancel the agreement are surprised with the fact that Club Class Services does not allow a cancellation. They claim Club Class Prestige is a 1 year holiday product and there is therefore no right of cooling off! This is not made clear at the presentation and we even have testimonials of consumers who were explained a “lifetime membership”. But Club Class Services are willing though to change the membership in a reduced package which coincidentally costs the same amount as the consumer has paid for a deposit. Bottom line is: They do NOT want to give your money back!

Reading through the testimonials we receive from consumers who were duped this way on their holidays in Tenerife, the same names seem to keep popping up. Andy Dixon and Joanne Allens.

These names were also connected to other Club Class Marketers in the past such as TFS Concierge, CDS Concierge or Great British Marketing – GBM.

So if these companies are known by the Tenerife Authorities of having duped consumers out of their money, how comes nothing has been done so far about the dubious practices of Club Class Services or Club Class Services Sarl as they were called up till recently?

What are they waiting for? For tourist to never go back to Tenerife as this remind them of having lost a large amount of money on a dubious holiday club? A memory of a holiday that gave them numerous sleepless nights after getting back home? How long does this need to go on before something is done about it?

Maybe the authorities are waiting for the Newspapers in the UK to publish an article about this negative image of Tenerife, or maybe for a program such as Watchdog to touch the issue?

What are they waiting for? Or do they really think this does not have any negative effect on the tourism industry of the island? If people stay away, all businesses will suffer not only Club Class who will move on and open somewhere else under a slightly different name!

Have you booked through Club Class Concierge or Premiere Travel to go to Tenerife? Or have you been there already and purchased a Club Class Prestige Membership?

Please let us know!

yourtimeshare@hush.com

Asociados de Hacienda, Málaga

We don’t use a lot the word fraudulent but in this case we have no problem to put it as clear as it is, Asociados de Hacienda is a fraudulent cold caller!

This company which supposedly is based in Calle Puerto 9 – 12, 29601 Malaga, Spain, cold calls timeshare consumers to notify them of the sale of their timeshare and the fact they need to pay an 8% tax over the sales price.

Explanation is once again the “famous” NIE number, the Tax Registration number which they claim is necessary for this transaction.

Asociados de Hacienda even spent time on elaborating a website where they display logos of the Spanish Tax Office and pretend to be genuine lawyers dealing with real estate sales and tax declarations.

The website http://www.asociadosdehacienda.com was registered on the 29th of March 2012 and lacks all information required for a website.

As contact number they have a Spanish mobile +34 602 155 609

The timeshare owners, who informed us about this scam, did luckily their research and realized that the supposed Tax payment form 214 that was sent to them has not been in use for over 3 years now. Neither did they find it logical that the tax payment was to be done to an individual with a British name; Paul Robert Strickland on a different address; Senorio De Aloha, Avda Manolete, 29660 Nueva, Andalucia, Malaga

Please be extremely cautious when companies like Asociados de Hacienda or any other claiming to be working on behalf of the Spanish Government or Tax Offices, as these companies are not for real!

DO NOT pay ever money by bank transfer, Western Union or Money Gram in names of individuals that supposedly work for Lawyers offices, notaries or other official institutions in Spain.

Have you been called by Asociados de Hacienda from 0034602155609 ? Please let us know!

You can place a comment or write to us at:

yourtimeshare@hush.com

EFTAG, Have you been invited yet?

The European Fair Trade Advisory Group or better known as EFTAG has started a cold call campaign with invitation to their UK meetings this summer.

They are coming over to Bristol Somerset UK on the 8th, 9th and 10th of June and will be holding meetings in a hotel where the consumer supposedly will speak to a Notary about their timeshare and a class action against the different timeshare companies.

So after inviting people over to the Costa del Sol, to their Benalmadena office for 3 days, it is now the turn for those who couldn’t travel and EFTAG will be visiting them.

As a timeshare owner if you are contacted by the European Fair Trade Advisory Group, before you decide whether to accept their invitation or not, you should know the following FACTS:

The European Fair Trade Advisory Group (EFTAG) openly acknowledges having as STRATEGIC PARTNER the European Class Action outfit The International Timeshare Refund Action – ITRA – as it is clearly stated in the homepage of the website of EFTAG’s sister Class Action outfit in Singapore, the Asian Fair Trade Advisory Group – http://www.ftagasia.com/welcome.html

The STRATEGIC PARTNER of the European Fair Trade Advisory Group, the International Timeshare Refund Action – ITRA – had its TV Ad in the UK banned by the UK Advertising Standards Authority in January 2011, as it was MISLEADING BY OMISSION, because “the add did not make clear that it was offering another product in addition to the opportunity to join the legal action” and “attendees were offered an alternative to a timeshare product by Club Class”. ASA did not say it clearly in the adjudication, but the other product offered as the get out strategy was the holiday club membership, Club Class Concierge.

http://www.asa.org.uk/ASA-action/Adjudications/2011/1/International-Timeshare-Refund-Action-(incorporated-in-the-Seychelles)/TF_ADJ_49567.aspx

The timeshare resale firm ETOO, the European Timeshare Owners Organisation, a FOUNDING MEMBER of ITRA, when the latter it was the International Timeshare Resale Association, before it morphed into the International Timeshare Refund Action in late 2009, had its TV Ad in the UK, banned by the UK Advertising Standards Authority in August 2008, as it was MISLEADING.

http://www.asa.org.uk/ASA-action/Adjudications/2008/8/European-Timeshare-Owners-Organisation-(Gibraltar)-Ltd/TF_ADJ_44892.aspx

As a timeshare owner you should seriously consider the above and ask yourself if you are prepared to pay another large sum of money for services offered by a company that cannot give any guarantee of these services being carried out and is connected to other companies that have had their advertisements banned and also took thousands of Pounds of their consumers and failed to deliver the services they offered!

Did you receive the invitation from EFTAG for a meeting in the UK this summer? Please let us know.

You can place a comment on this blog or write to us directly at:
yourtimeshare@hush.com

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