After being cold called from so many different firms over the years.. countless times trying to sucker me in for numerous different reasons, I have decided to do the public a service and make my own blog. I will dissect all these companies 1 by 1 in the event to eventually let the world know who are scammers and who are legitimate companies actually here to help us…

Posts tagged ‘Gran Canaria’

Beware of the OPC’s pretending to be working for the Gran Canaria Tourism Office!

What would you do if you had a prestigious company, with an excellent product on sale, and a recognized brand, and you realize that another company with a dubious track record in business is using without your permission your name and even pretends to belong to your organization? And the employees of this company speak to customers pretending to be working for your company?

What would you think in this situation knowing this other company is selling a product which generates hundreds of complaints but continues selling due to the fact they assure their customers they are connected to your company?

Looking at it like this, anybody would say that of course you would protest and complain to the highest powers to be to stop this, no?

Well, this is exactly what is happening for the past years with the so called brand “Turismo de Gran Canaria” and none of the authorities has been able to stop this!

For several years now, employees or the so called OPC’s from the group of companies Day International Marketing SL, Wunschurlaub SL, Lifestyle Holidays and several others, are day in day out talking to consumers in order to sell their product called Voyager Travel, pretending to be employed by the Gran Canaria Tourism Office!

These OPC’s are mainly situated in the areas with most tourism such as The Playa del Inglés and Puerto Rico, and they “harass” the tourists on the streets telling them they are doing a questionnaire from the Tourism Office and promoting the tourism in the area.

They literally tell the consumers “working on behalf of the Gran Canaria Tourist Office to promote the tourist”

Anybody would think this is unacceptable, but even worse is the fact that after engaging the consumer in their pitch they put them in a taxi which will take them to the sales centre in Arguineguín, Club Puerto Atlántico, Avda Los Canarios 3. Once there they will be taken to a presentation which lasts for several hours (!) about the Discount Membership Club called Voyager Travel.

This Club promises large discounts on travel and other products. Promises that very rarely are true and by seen the numerous complaints from the consumers there is hardly anything to be called “discounted” in this club!

Most Tourists leave Gran Canaria totally devastated after this experience and feel cheated in a very bad way. Do you sincerely think this tourist will ever come back to the Island? Do you think they will recommend this destination with family and friends?

I sincerely think they will not and most probably they will tell their friends and family to keep away from this destination.

Authorities in Gran Canaria, for the sake of the good image of the Gran Canaria Tourism, ACT NOW!

Wunschurlaub SL
Centro Comercial Eurocenter
Avda Moya 6, Local 177
San Bartolomé de Tirajana – Gran Canaria

Day International Marketing SL
Avda Los Canarios 3 (Club Puerto Atlántico)
Arguineguín – Gran Canaria

Voyager Travel

If you need any additional information.

Please let us know.

Visiting Tenerife this summer?

Tenerife, one of the most popular Canary Islands is a lovely place to visit and guarantee for sunshine the whole year round. But unfortunately Tenerife is also starting to be a melting pot of different dubious companies that can turn the happy holidays into an unforgettable nightmare!

A person very well known by the police and authorities because of his dubious past has recently expanded his “dubious” businesses from Gran Canaria to Tenerife to trap more “happy holiday makers” into the web of his different questionable adventures.

This person is Eugene Kaiser, a German national based in Gran Canaria, former Anfi Group Sales Director, arrested twice by the Spanish Police in the past, and who has tried to destroy since 2003 his former employer Anfi Group, although more recently he has found the formula to profit from this timeshare company.

Since early 2000´s he has been running a number of dubious holiday club memberships: Columbus Imperial Club, Design Vacation Exchange and Voyager since 2007.

Voyager is the current dubious discount holiday club membership sold, not only in Gran Canaria, but also in Tenerife, and Norway.

The way to catch the clients for a presentation has been done through OPC’s handing out scratch cards on the streets and always falsely claiming to be promoting the island as a holiday destination on behalf of the island tourism public body.

Since 2009 Eugene Kaiser has been running a supposed Class Action scheme ReclaimGC – – as a “honey trap” to sell the costly holiday club membership Voyager – . To promote the Class Action, Kaiser has even created an online platform Claims Directive – .

About this Class Action Scheme ReclaimGC we put already a warning on our blog no so long ago: and an update on this article ( with the worrying news that ReclaimGC is actually working together with Mason, Goodwin & Lisco ( a dubious legal consultancy.

Although initially ReclaimGC was launched from Gran Canaria to target Anfi Members, later on it has expanded to any timeshare owner who purchased in Spain, particularly since it opened an office in Tenerife. It has been working with lists of timeshare owners of other resorts obtained unlawfully, not only Anfi Members.

Gran Canaria Resorts (GC Resorts) – and – is the latest scheme set up by Eugen Kaiser this year, acting as a traditional company that invites people to go holidays.

Gran Canaria Resorts is cold calling initially timeshare owners and pretending to be employees from good reputation timeshare companies, promising holiday accommodations at top resorts worldwide, at a discount price, and also contacting consumers that bought a bogus holiday club in general with similar offers. Once visiting their landing page on internet, they actually claim not being connected with these timeshare companies. At all!

The timeshare owners that are cold called and think they are talking to a timeshare companies employees, are being offered promotions like unlimited availability in gold crown resorts with 2 free extra holidays.

However, timeshare owners who have accepted their offer so far, have had a nasty surprise, when finally they receive an email from Gran Canaria resorts, in which they are informed that they can only book accommodation, at poor quality Canary Islands, and Thailand resorts!

In the Terms & Conditions of the contractual agreement between Gran Canaria Resorts and its clients, it is mentioned the obligation to attend a meeting at the resort where their clients will be staying. So this makes the circle complete, as the timeshare owner will most probably be presented with Voyager ( and the ReclaimGC scheme..

So what is the conclusion out of all this? We have many timeshare consumers who have already reported the dubious dealings of the above mentioned companies; we have the testimonials of so many more about how their holidays turned into a nightmare as they lost so much money …and what about the image this creates of Tenerife and Gran Canaria?

What is the role of the authorities here? Do they care people will most probably not come back to Tenerife any longer due to this experience? Are they looking into these companies when they receive so many complaints and reports from both police and consumer offices?

Have you signed up for ReclaimGC, Voyager, Gran Canaria Resorts?

Let us know! We can help you!

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