After being cold called from so many different firms over the years.. countless times trying to sucker me in for numerous different reasons, I have decided to do the public a service and make my own blog. I will dissect all these companies 1 by 1 in the event to eventually let the world know who are scammers and who are legitimate companies actually here to help us…

Posts tagged ‘Reclaim Certificate’

Kelly Consultants

Another cold caller for our lists: Kelly Consultants from Ireland. They have started their campaign not so long ago and are keen to offer their help with a reclaim.

No explanation on how they obtained the details from the timeshare consumer of course!

Kelly Consultants is actually a UK Companies House registered entity and the registration number is NI055159

Their address Drummore Road, Kilkeel, Co Down, BT34 4LU, Ireland

Contact number 003453 14428617

The person calling Kelly Consultants is Ann Connor, who explains that they are duly registered as a tax consultancy and is very insisting on the fact that the consumer can verify that they are a “Bona Fide” company. The consumer can do this by calling another number and speak to a so called “Legal Advisor”. The name of this legal advisor is Lucy Alexander and the number to call 03300010329

After calling the legal consultant, Kelly Consultants calls back the consumer and continues the previous story about the reclaim and the fact that they have recovered money from the Spanish Government to be paid out to the victims of the scam.

For them to process the claim the consumer has to purchase £500 worth of UKASH Vouchers, give them part of the numbers but hold on to the vouchers until they have completed the claim.

Oops, that sounds familiar and rather worrying!

Did we not see this story already on this blog? Indeed we did!

There are two more companies that actually use or used the same method to convince consumers that they would recover money for them through a claim.

Asset Accounting Services Ltd
Financial Associates Ltd

We appreciate the fact that Kelly Consultants is registered as a company, but the fact that they cold call a timeshare consumer, have his personal details and membership details, claims to recover money from a claim nobody knew about and ask for UKASH vouchers to be purchased..Well it sounds very worrying!

Have you been called by Kelly Consultants from 00345314428617 ?

Please let us know: yourtimeshare@hush.com

Consumer Matters

Cold callers Consumer Matters are offering advice for those who have been mis-sold and can help with a refund claim.

That sounds good! They have a website http://www.consumer-matters.com which was registered on 28/11/11.

Their contact details are a telephone number mentioned on the website: 0203 3840692 and a fax number which shows in the paperwork 0203 384698

Their Email is admin@consumer-matters.com

On the website there is loads of information and after the initial (cold) call with the timeshare consumer they also send through informative documents. In these documents they insist that their advice is free, so why not give them a call?

What is mentioned as well is that once you send the paperwork through and they feel you have reasons for a claim, they will tell you the costs involved…

What the website doesn’t tell you is where they are actually based and neither does it provide a registration number from the Companies House, details which should be on a website as per the regulations.

In the documents send to the consumers a note of caution is also added to the information:

“There are a number of businesses and ‘law firms’ passing themselves off as nongovernmental organisations that purport to govern and police other timeshare-related businesses as well as advise timeshare owners. Some of these are: TATOC, OTE, RDO, TCA, ITRA and Ramirez & Ramirez – although there are others. These are all privately funded and are NOT part of any government or official body. In the case of TATOC and the RDO (who also use a website called Mindtimeshare) these businesses are funded entirely by timeshare resorts and points providers – some of whom are currently the subject of litigation, themselves.”

Wow, that is Consumer Associations such as RDO and TATOC mentioned in one go with companies such as Ramirez and Ramirez and ITRA…that is scary! Not because of the warning itself, but the fact that they do not clearly see or make a difference between those providing help and advice for free and others who we know from this blog (and other forums) have taken a lot of money from consumers without result…well what can we say?

As stated above, this company appears to be new and we are still investigating about what they exactly do and the results of their services.

The fact that they cold call and their website lacks information which should be there as per the law has made us decide to publish this article and we kindly ask those contacted by Consumer Matters to tell us their experience!

Has Incentive Leisure Group ceased trading?

To the best of my knowledge, ILG Ltd Gibraltar has ceased to trade. Even Incentive Leisure Group’s site includes more information about its alleged current legal status – http:/www.leisuregroup.net/.

This is the information provided by Incentive Leisure Group last January 25th, 2011:

INCENTIVE LEISURE GROUP LIMITED
(In Creditors Liquidation)

On 25 January 2011, at a meeting of the members of Incentive Leisure Group Limited, Keith Lawrence FCA was appointed Liquidator of the company. This was then confirmed by a meeting of the creditors held on the same day.

Any creditors with a claim against the Liquidation should send an email to liquid.ilg@keithlawrence.gi with details of their claim. However the Liquidators initial review of the information provided to him would seem to indicate that there will not be any funds available for distribution to creditors of the company.

Please note that the liquidation refers solely to the Gibraltar registered company, Incentive Leisure Group Limited.

We are aware that clients have been contacted by individuals purporting to represent companies using various other names e.g. Future Group Administration, Travel Group Administration, Fraser & Ward, Offshore Solutions, Pro-Call Corporate Services and Reclaim Investment Bank and asking for money to be sent to them. We would strongly advise that you do not send any money and contact Reclaim Limited.

_____

Regarding that, the Office of Fair Trading is taking to Court to a number of companies, including among them Incentive Leisure Group, this is a matter about which we do not have further information though – ww.oft.gov.uk/news-and-updates/press/2010/146-10 .

Creditors’ Voluntary Liquidation

On 21 January 2011 the Gibraltar Chronicle published a Legal Notice (pdf 455kb) stating that Incentive Leisure Group Limited would be wound up by way of creditor’s voluntary liquidation.

The OFT has informed the liquidator about its action in the UK and its interest in the proposed liquidation.

In the meantime, the OFT will be continuing its action against ILG and other defendants in the UK and monitoring the position in Gibraltar.

http://www.oft.gov.uk/OFTwork/consumer-enforcement/consumer-enforcement-current/holiday-products/

If you have dealt with this company and hold a Reclaim certificate and are due money back.. Then please contact get in touch as we can help with pointing you in the right direction so that you can reclaim your money back.

A good company to contact for reclaiming your money & for enquiries regarding Reclaim Certificates, DWVC Packs and CashBack is:

“CIS Ltd” 02031371898

They do charge a fee, but its not upfront.. (Upfront fees are illegal)

A consultant is sent out to your house and will sort everything for you so that you definitely receive money back.. Although you will only get approx. 62% back. Better than nothing..

Did you write to Club Class, ITRA, Cashback Europe or Reclaim using their Gibraltar address at Garrison House?

The Financial Services Commission (‘FSC’) in Gibraltar has issued a warning to the public about the address: Garrison House, Library Ramp, Gibraltar

Please read it: http://www.fsc.gi/enforcement/fscwarning0020.htm

This follows repeated references to this address as the Gibraltar office of unlicensed entities, which have been carrying on financial services business and have been the subject of enquiries received at the FSC.

The FSC’s investigations have shown that the majority of entities that claim to be at this address are not incorporated in Gibraltar and often have no discernible presence in any other jurisdiction and which may well be bogus. Their sole link to this address appears to be as recipients of a mail forwarding service.

You’ll never guess which known companies are registered or linked to this address, Garrison House, Library Ramp, Gibraltar..

Club Class International PLC
Club Class Concierge Ltd
Club Class Holdings Ltd
Club Class Services sarl
Club Class Plc
Global Vacations Ltd
Reclaim Ltd
Leisure Alliance
Casback Europe Plc
ITRA

The FSC’s link states that generally timeshare schemes and holiday clubs do not fall within the remit of the FSC as they are not carrying on a financial services business as defined in our legislation.

Then, if timeshare schemes and holiday clubs do not fall with their remit, why do they mention it?

Why do FSC invite persons with concerns about timeshare companies, cashback schemes or holiday clubs to contact the Department of Consumer Affairs (Government of Gibraltar) on (+350) 20050788 or (+350) 20044871 or by email to conaffairs@gibtelecom.net?

Yes. You are reading my mind.

Will it be because they are receiving complaints from timeshare owners and other consumers regarding companies registered at this address: Garrison House, Library Ramp, Gibraltar?

If this is your case, I invite you to contact the Department of Consumer Affairs of Gibraltar.

Barela Tovar, lawyers from Cádiz, Spain reclaiming money from your Cashback..

Amazing how many “Spanish” Lawyers office are dedicated to cold calls and reclaiming CashBacks lately! Barela Tovar is one of them and calls timeshare consumers out of the blue to bring them the good news!

Yes, Barela Tovar is able to claim money from your Reclaim Certificate which apparently wasn’t registered with the Spanish Government in the first year of its existence.

That’s a new story! And of course, here is Barela Tovar to help the consumer even without them asking for it!

Barela Tovar is based in Cádiz. Their address shown on the letter headed paper is:

Calle Acacias 15B Cádiz, 11007 Spain Telephone +34 901 00 92 94 and fax +34 956 92 19 40

Email: barelatovar@email.com

Barela Tovar is not registered with the Spanish Companies House and neither are there lawyers registered at the Spanish Lawyers registration under these surnames.

Barela Tovar goes as far as claiming that the money from the Cashback has been recovered, but due to the substantial amount it is considered as an investment and for this the consumer needs a Spanish Tax Number NIE. They send kindly a general instructions form on how to obtain the details required by the government to release the money, but who fancies queuing up for hours at a police station in a foreign country, with a translator costing a fortune per hour and having to come back 6 weeks later? Nobody!

So Barela Tovar can arrange all of this for you!

We attach to this article the documents received by a consumer where it is all explained by Elisabeth Murray from Barela Tovar.

Please note that whatever they tell you….these people are not for real, there is no money, they are not lawyers and all they want is take advantage of your situation! Do NOT pay them anything!

If you have been called by Barela Tovar from 901009294 please let us know?

“I wish I would have found the yourtimeshare blog earlier..”

How many times have we seen this comment on the yourtimeshare blog? And even more times in the emails we receive from consumers that contact us directly.

We from the yourtimeshare team are working against the clock. Each day we receive emails with names of companies we hadn’t heard from before. Some of these companies are so “openly” fraudulent that we can publish directly, others we need to verify first the facts and ask for more information.

It is therefore that it might happen you get called by a company and this company isn’t mentioned on our blog yet. But this is also why we really want to insist that each call for us is important. Your information is valuable to us and to other consumers!

With thousands of visitors a month to our blog and with just registering with facebook & twitter, we certainly feel we can reach a lot of consumers as soon as we have a new alert.

But there are so many others out there, that haven’t heard of us yet…and sometimes as mentioned above, they only find the blog when it is too late.

We need your help with this! How? Well when you visit your resort, when you speak to other owners, your resort staff, the owners committee….please mention us, and ask them to keep us in mind or even mention us in their publications to the owners.

The more people know about us the better! Let’s stop these fraudsters from taking advantage of consumers! Enough is enough!

“They told me Alberto García is a fraud …”

Another well-known phrase we receive in comments and emails. A lot of the dodgy companies are obviously getting very frustrated with the fact that consumers do their research and even mention in the calls they found the yourtimeshare blog.

Let’s get it clear here…these companies are never going to say anything positive about us, as we clearly have an impact on their dubious income. If in the past without the information they could call consumers and get the credit cards out of people’s wallet without hesitation, now it takes a lot more calls to get to that point…and even then there are so many consumers claiming refunds and banks claiming explanations!

So no, we didn’t expect anybody from the “other side” to speak highly about us. But for those who don’t really know us yet, and are in a doubt…let us just point out the following:

We have provided professional advice before going on the internet to thousands of consumers.

We don’t ask for money, all advice and guidance has been provided absolutely free of charge.

We don’t cold call!

We will continue informing consumers, and we will continue our battle against fraudulent companies!

And please remember whatever they say about us, we are on your side!

For any further info please email us: yourtimeshare@hush.com

Viva, a new cold calling company trying to buy your “DWVC Certificates” but at a cost!

I have received a few emails containing the name “VIVA”.

One email I received from “Sue D”, saying

“yesterday I had a similar cold call from a lady who said Viva would pay us £6’000 for our certificate of DWVC but we were expected to pay first 1,250 euros. I told her it is against the law to cold call and ask for money up front and she was a scam and put the phone down. Has anyone heard from Viva as well?”

So it seems there is another company trying to get money out of timeshare owners..

Why would you pay somebody so that they can buy something off you for more money.. Surely the money would just be deducted.. FUNNY!

Anyone heard from these jokers please let us know!

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