What would you do if you had a prestigious company, with an excellent product on sale, and a recognized brand, and you realize that another company with a dubious track record in business is using without your permission your name and even pretends to belong to your organization? And the employees of this company speak to customers pretending to be working for your company?
What would you think in this situation knowing this other company is selling a product which generates hundreds of complaints but continues selling due to the fact they assure their customers they are connected to your company?
Looking at it like this, anybody would say that of course you would protest and complain to the highest powers to be to stop this, no?
Well, this is exactly what is happening for the past years with the so called brand “Turismo de Gran Canaria” and none of the authorities has been able to stop this!
For several years now, employees or the so called OPC’s from the group of companies Day International Marketing SL, Wunschurlaub SL, Lifestyle Holidays and several others, are day in day out talking to consumers in order to sell their product called Voyager Travel, pretending to be employed by the Gran Canaria Tourism Office!
These OPC’s are mainly situated in the areas with most tourism such as The Playa del Inglés and Puerto Rico, and they “harass” the tourists on the streets telling them they are doing a questionnaire from the Tourism Office and promoting the tourism in the area.
They literally tell the consumers “working on behalf of the Gran Canaria Tourist Office to promote the tourist”
Anybody would think this is unacceptable, but even worse is the fact that after engaging the consumer in their pitch they put them in a taxi which will take them to the sales centre in Arguineguín, Club Puerto Atlántico, Avda Los Canarios 3. Once there they will be taken to a presentation which lasts for several hours (!) about the Discount Membership Club called Voyager Travel.
This Club promises large discounts on travel and other products. Promises that very rarely are true and by seen the numerous complaints from the consumers there is hardly anything to be called “discounted” in this club!
Most Tourists leave Gran Canaria totally devastated after this experience and feel cheated in a very bad way. Do you sincerely think this tourist will ever come back to the Island? Do you think they will recommend this destination with family and friends?
I sincerely think they will not and most probably they will tell their friends and family to keep away from this destination.
Authorities in Gran Canaria, for the sake of the good image of the Gran Canaria Tourism, ACT NOW!
Centro Comercial Eurocenter
Avda Moya 6, Local 177
San Bartolomé de Tirajana – Gran Canaria
Day International Marketing SL
Avda Los Canarios 3 (Club Puerto Atlántico)
Arguineguín – Gran Canaria
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